What are the key factors on ensuring the safety of your home lift?



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Home lift regular maintenance


Your home lift needs to be inspected and maintained on a regular basis to ensure that all systems are functioning properly and are safe for everyone.

In addition, regular maintenance is also a compulsory condition of our warranty.


How often does your home lift need maintenance?


For Cibes Lift (Thailand), the frequency of home lift maintenance is classified into 2 main types according to the model of the elevator system selected by the customer during the purchase.

These are Cicon maintenance twice a year (every 6 months) or Ecosilent once a year, but in some cases, the servicing frequency depends on other factors, such as:

When the home lift is heavily used in a day (for a business for instance, then, it will require more inspection and maintenance services than a traditional home use.

Alternatively, an outdoor elevator will need to be cleaned and maintained more often than an indoor one.


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Ensure your maintenance contract is valid


We recommend that you sign a maintenance contract directly with Cibes Lift, or an official distributor to ensure that the home lift operations and elevator safety systems are properly maintained by Cibes trained technical experts.


Simple steps for home lifts’ maintenance


Cibes After-sales Service Officer, Khun Prang:

  • Offers a service contract for maintenance tailored to your needs.
  • Notifies the service schedule in advance and follows up on the service performances of the maintenance team.
  • Is your primary contact for advice and technical support.


5 Good Reasons to regularly maintain your home lift.


  1. Safety – Periodic maintenance of the elevator is essential to ensuring operational safety.
  2. Warranty – without proper maintenance the manufacturer cannot continue to guarantee the lift.
  3. Repairs – Periodic maintenance reduces the risk of costly repairs.
  4. Energy-saving – to keep the elevator’s energy-saving features working at their best.
  5. Lifespan – Regular maintenance of the elevator will make the lift last longer.


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Q: What specific maintenance tasks are included in the Cibes Lift service contracts, and how do they ensure the safety and functionality of home lifts beyond routine inspections?

A: The specific maintenance tasks included in Cibes Lift service contracts encompass comprehensive checks and adjustments tailored to each customer’s needs. These tasks go beyond routine inspections and involve thorough examinations of safety mechanisms, electrical components, mechanical systems, and structural integrity. Cibes Lift’s trained technical experts ensure that all critical aspects of the home lift are functioning optimally, thus enhancing safety and operational efficiency.


Q: Are there any additional factors that homeowners should consider when determining the frequency of maintenance beyond the suggested timelines based on elevator model or usage patterns, especially concerning environmental conditions or specific lift features?

A: Beyond the suggested maintenance timelines based on elevator model or usage patterns, homeowners should consider additional factors that may influence the frequency of maintenance. Environmental conditions, such as exposure to dust, humidity, or extreme temperatures, can impact the performance and longevity of home lifts. Furthermore, specific lift features, such as outdoor installations or heavy usage in commercial settings, may necessitate more frequent maintenance to uphold operational standards and prolong the lift’s lifespan.


Q: In the event of an issue or emergency with the home lift, what support and assistance does Cibes Lift provide to homeowners beyond routine maintenance services, and how accessible is technical support in such situations?

A: In the event of an issue or emergency with the home lift, Cibes Lift provides comprehensive support and assistance to homeowners beyond routine maintenance services. Homeowners can rely on Cibes Lift’s technical support team, who are readily accessible to address any concerns or emergencies promptly. Whether it’s troubleshooting technical issues, coordinating repairs, or providing guidance on safety protocols, Cibes Lift’s after-sales service officers, like Khun Prang, serve as primary points of contact for advice, technical support, and timely resolution of lift-related issues.