Frequently Asked Questions
Clear answers about Cibes home lifts in Thailand — pricing, installation timelines, European safety certifications, and after-sales service. Cannot find yours? Our team replies within 24 hours.
About Cibes Lift Thailand
Background on Cibes Lift Group, Thai operations, manufacturing footprint, and product certifications.
Contact UsCibes Lift Group AB is a Swedish home lift manufacturer founded in 1947 in Gävle, Sweden by civil engineer Bertil Svedberg. The company specialises in screw-driven platform lifts and cabin lifts for residential, commercial, and accessibility use. As of 2026, Cibes has installed over 100,000 lifts across more than 70 countries, with manufacturing facilities in Sweden, the United States, China, and Poland.
Cibes Lift Thailand is the official subsidiary of Cibes Lift Group in Thailand and reaches its 10-year anniversary in 2026. The company imports Cibes lifts directly from the factories in Sweden and China, handles installation through factory-trained Thai engineers, and provides after-sales service across the country.
Cibes Lift Thailand operates 4 branches nationwide, with the headquarters and main showroom in Bangkok.
- Bangkok (flagship showroom)
- Chiang Mai
- Phuket
- Udon Thani
Coverage extends across Bangkok and surrounding provinces, Chiang Mai in the north, Phuket and Koh Samui in the south, Udon Thani in the Northeast, Hua Hin and Cha-am, Pattaya on the eastern seaboard, and Khao Yai. Site visits, installation, and emergency service are available nationwide.
Cibes lifts are certified to the highest applicable European Union safety standards. Active certifications include:
- CE Mark: European Union product conformity
- EN81-41: Vertical platform lifts intended for persons with impaired mobility
- Machinery Directive 2006/42/EC: Comprehensive machinery safety
- ISO 9001:2015: Quality management systems
- ISO 14001:2015
- SIL3 by Liftinstituut: Safety Integrity Level 3 for safe speed control
- Royal Swedish Institute of Technology: Structural load testing to 10 tonnes on the screw junction
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Cibes has installed over 100,000 lifts in more than 70 countries since 1947. The Cibes Group operates four manufacturing facilities: the historic plant in Gävle, Sweden (founded 1947), a North American facility in Peoria, USA (opened 2008), a research and production hub in Jiaxing, China (opened 2020), and a parts and training centre in Gdansk, Poland (opened 2022).
Pricing and Budget
Transparent indicative pricing, budget tiers, financing, and what is included.
Get a free quoteA Cibes home lift in Thailand starts from approximately 1.2 million THB for the Voyager V80 model. Indicative pricing by model:
| Model | Starting from | Best for |
|---|---|---|
| Cibes V80 | ~1.2 million THB | Best-selling Voyager, 41 sizes, touchscreen |
| Cibes Air | ~1.5 million THB | Design-led glass shaft, 17 sizes |
| Cibes V90 | ~1.8 million THB | Cabin lift, panoramic glass, touchscreen |
Final pricing depends on lift size, number of floors, interior finish package, door configuration, and indoor or outdoor installation. Cibes Lift Thailand provides a free written quotation after a site survey.
2-storey home lifts in Thailand fall into 3 clear price tiers.
| Tier | Price range | Typical product |
|---|---|---|
| Budget | 200,000 to 600,000 THB | Local-assembled lifts, basic specification |
| Mid-range | 600,000 to 1,200,000 THB | Imported lifts, mid-level certification |
| Premium (Cibes) | 1,200,000+ THB | Swedish manufacture, EN81-41, 20+ year design life with proper maintenance |
The Cibes premium tier includes full Cibes Lift Thailand after-sales support, factory-trained engineers, and genuine spare parts supplied from the Cibes factory network.
Yes. Cibes Lift Thailand provides a free, no-obligation quotation. The process includes a free site survey by a Cibes team, a written quote covering the lift, installation, and warranty, and a consultation on the most suitable model and configuration. Request a quote by:
- Phone: 02-114-6499
- LINE: @cyp9496a
- Email: [email protected]
- Online: contact form on cibeslift.co.th
Standard response time is within 24 hours on business days.
The Cibes Lift Thailand quotation typically includes the lift unit, delivery, installation, commissioning, training, and the manufacturer warranty. The standard inclusion list:
- Lift unit (shaft, platform or cabin, doors, control system)
- Delivery to site
- Installation by factory-trained engineers
- Commissioning and full safety testing
- Operation and safety training for users
- Manufacturer warranty
Items normally not included: civil works on the floor slab if required, electrical supply to the lift location, and any architectural cladding around the shaft. A line-by-line breakdown is provided with every quote.
Installation and Construction
Installation timelines, civil works, retrofit feasibility, and site preparation.
Contact UsA Cibes screw-driven lift is installed in 5 to 7 days on site, depending on the model, the number of floors, and site conditions. A conventional hydraulic or traction lift typically takes 2 to 4 weeks to install. The shorter Cibes timeline is possible because the lift arrives as a pre-fabricated system with the shaft, platform, and drive unit ready for assembly. No machine room or pit construction is required (when using a ramp).
No. Cibes screw-driven lifts have a self-supporting structure and do not require a lift pit. The lift sits on the existing floor slab with no excavation, although a provided access ramp is needed in this configuration. This makes Cibes lifts well suited for installation in existing homes, condominium units, and retrofit projects where excavating a pit would be expensive or physically impossible.
No. Cibes lifts use a screw-and-nut drive mounted inside the shaft, so no separate machine room is needed. This frees up usable floor area in the home, allows installation on rooftops and penthouses, and reduces the architectural footprint compared with traditional traction lifts that require an overhead machine room.
Yes. Cibes lifts are designed for installation in both new construction and existing homes. Common retrofit locations include:
- The centre of a stairwell
- An unused corner of the living room or hallway
- An external wall for outdoor or semi-outdoor installation
- A converted closet or storage space
- A void between floors in a duplex or penthouse
The minimum footprint is approximately 1 square meter. Cibes Lift Thailand conducts a free site survey to confirm feasibility and recommend the optimal location.
Cibes lifts require a level concrete floor, a standard 220V single-phase electrical supply is often enough, and a clear vertical envelope through each floor served. Specific requirements:
- Civil: Level slab with minimum compressive strength of 250 kg/m² (typical Thai residential slabs exceed this)
- Electrical: Single-phase 220V AC at 50 Hz, dedicated breaker, and an earth (ground) connection at the lift location. Three-phases 380V is also available.
- Structure: Clear shaft envelope through each floor served, with opening dimensions matching the lift model
The exact civil and electrical scope is confirmed during the site survey and listed in the installation drawings.
Technology: Screw-Driven Lifts Explained
How the Cibes screw drive works, and how it differs from hydraulic and traction systems.
Contact UsA Cibes screw-driven lift moves up and down by rotating a nut on a vertical steel screw inside the shaft. The motorised nut attached to the platform travels along the screw, lifting and lowering the cabin at a controlled, smooth speed. There is limited use of hydraulic oil (auto lubricated screw), no counterweight, no traction cable, and no overhead machine room. The drive is self-locking, which means the platform cannot fall freely, even in the event of a power loss or motor failure.
A Cibes screw-driven lift and a hydraulic lift differ on every major specification.
| Feature | Cibes Screw-Driven | Hydraulic Lift |
|---|---|---|
| Lift pit | Not required | Required, typically 1.0 to 1.5 m deep |
| Machine room | Not required | Required, separate room |
| Hydraulic oil | Limited (lightly on the screw) | Required, replaced every 5 years |
| Retrofit into existing home | Very easy | Difficult and costly |
| Installation time | 5 to 7 days (for 2 stops) | 2 to 4 weeks |
| Noise level | Very quiet, library-level | Pump and motor noise |
| Annual maintenance cost | Low (fewer parts, less oil) | Higher (oil changes, seal replacement) |
| Free-fall risk | None (self-locking screw) | Mitigated by valves |
| Suitable for outdoor | Yes (aluminium shaft) | Limited |
Is the screw-driven system reliable for daily home use?
Yes. Cibes lifts are designed for daily residential use with a service life of over 20 years or more under standard maintenance. Many Cibes lifts installed in Europe in the 1990s and 2000s remain in daily operation. The drive uses a single screw and nut as its main mechanical component, which has far fewer parts to wear out compared with hydraulic systems (pump, valves, seals, oil) or traction systems (cables, sheaves, counterweight).
Safety and Certifications
European safety standards, the 6-layer protection system, blackout behaviour, and safe use by children and elderly.
Contact UsYes. Cibes home lifts are certified to the highest applicable European safety standards. Active certifications include CE Mark, EN81-41 for residential platform lifts, Machinery Directive 2006/42/EC, ISO 9001 and ISO14001 for quality management, and SIL3 certification by Liftinstituut. The Royal Swedish Institute of Technology has tested the screw structural design to load capacities of up to 10 tonnes.
Cibes lifts include a 6-layer safety protection system covering mechanical, electrical, and emergency conditions.
- Self-locking screw drive: the platform cannot free-fall, even in a power outage
- Automatic emergency braking: the lift stops immediately when an obstruction is detected
- Safety doors with electromagnetic locks: doors lock automatically during travel
- ARD emergency backup battery: moves the lift to the nearest landing during a power outage
- Emergency phone: connects directly to a 24-hour service line
- Safety edges (platform lifts) and safety light curtain (cabin lifts): detect obstructions and stop the lift instantly
Additional features include child lock controls, smooth-start and smooth-stop motion, and IoT remote diagnostics for early fault detection on our latest generation of lifts.
The Cibes ARD (Automatic Rescue Device) battery activates automatically when grid power is lost. The lift moves under battery power to the nearest landing, opens the doors, and allows safe exit. The Emergency phone remains connected to the 24-hour Cibes support line during the outage. The ARD battery is monitored continuously, and the system alerts the service team when battery condition degrades, so the battery can be replaced before failure.
While Children should always use elevators under parental supervision, the built-in child safety features in Cibes Lifts include:
- Child lock to prevent unauthorised operation
- Light curtains and safety edges to prevent door entrapment
- Smooth speed profile with no sudden acceleration
- Low-effort door controls suitable for older children
- Emergency call button clearly marked and reachable from any height
Parents typically activate the child lock for younger children and remove it as the child grows.
Yes. Accessibility features include:
- Low-threshold or zero-threshold entry
- Large platform options compatible with walkers and wheelchairs plus an attendant.
- Handrail-mounted controls on Cibes Air for users who prefer not to use a touchscreen
- 24-hour emergency call button connected to live operators
- ARD battery backup for power outages
- Smooth, low-speed motion profile to avoid loss of balance
Design and Customisation
Finish options, configurators, integration with interior design, and minimum sizes.
Contact UsCibes offers multiple colour and finish combinations across the shaft panels, platform or cabin floor, doors, handrails, control panel, and ceiling. Glass options include clear, Mirror Black, Smokey Grey, and Cloudy White, in single or laminated dual tempered glass. Premium design tiers on the V-series (V70, V80, V90) include:
- Elegance: minimalist Scandinavian style
- Aurora: Formica HPL wall finishes in 8 patterns inspired by wood, woven, and marble
- Aurora+: acrylic Light-Up Mood Walls with 18 patterns
- Galaxy: acrylic panels with RGBW LED laser effects, dynamic colors
LED cabin lighting, custom flooring, and decorative panels are available on most models.
Yes. Cibes provides an online lift configurator that lets you select every visible element and see a rendered preview. Our showrooms also keep physical material samples and finish cards for in-person review. On request, a Cibes consultant can bring sample materials directly to your home or your architect’s office anywhere in Bangkok and surrounding provinces as well as Chiang Mai, Phuket and Udon Thani areas.
Yes. Cibes lifts are designed to act as a design feature in the home, not as a utility object. With various combinations, custom panel materials, and premium design tiers, the lift can be matched to any interior style, from minimalist Scandinavian to classic luxury. Thai interior designers and architects frequently specify Cibes lifts as part of the overall interior scheme, particularly the Cibes Air 2 (glass shaft) and the V90 Galaxy (panoramic glass cabin).
The smallest Cibes home lift footprint is approximately 1 square meter, suitable for a single passenger. Platform sizes scale up to large units that accommodate a passenger, a wheelchair, and an accompanying carer. Cibes offers up to 41 platform sizes across the V-series, so the lift can fit narrow stairwells, corner installations, duplex voids, and unusual floor plans. Cibes also has a larger A8000 Extra able to fit medical beds.
Models and Choosing the Right Home Lift
The full Cibes range explained, maximum floors, weight capacity, speed, and outdoor use.
Contact UsThe right model depends on your home layout, the number of floors, available footprint, design preferences, and budget. Cibes Lift Thailand provides a free site visit and consultation to recommend the most suitable model. Quick reference:
| Model | Type | Headline feature |
|---|---|---|
| Cibes V90 | Cabin lift | Flagship, panoramic glass, touchscreen |
| Cibes V80 | Platform lift | 41 sizes, wheelchair compatible, touchscreen |
| Cibes V70 / V70S | Cabin lift | Fits existing shafts |
| Cibes Air / Air 2 | Platform lift | Compact, minimalist, indoor or outdoor |
| Cibes Classic | Platform lift | Practical entry, widely installed in Southeast Asia |
| Cibes Uno | Platform lift | Entry-level, push-button reliability |
| Cibes Extra | Heavy-duty platform | Up to 1,000 kg, commercial and accessibility use |
Cibes platform lifts typically serve up to 8 floors, with travel heights up to 20 meters on selected models. Cibes Lift Thailand confirms the exact maximum during the site survey, based on the model selected and the building configuration.
Cibes home lifts typically carry 450 kg, sufficient for 2 to 6 passengers depending on platform size. The Cibes Extra commercial-grade lift carries up to 1,000 kg, suitable for accessibility use in shops, clinics, hospitals, hotels, and small commercial buildings.
Yes. Cibes lifts can be installed on an external wall or in a semi-outdoor space such as a covered terrace. Outdoor-rated configurations use:
- Aviation-grade aluminium shaft (AL6060 and AL6063), which cannot rust
- Dual-tempered laminated safety glass (EN12-150)
- IP55-rated control electronics
- Typhoon-rated structure to Beaufort Force 12
- Factory UV exposure and salt-spray testing
The Air 2, V80, and Uno models are commonly specified for outdoor installation in Thailand, including in Phuket, Koh Samui, Pattaya, and other coastal locations.
Power, Energy and Operation
Daily electricity use, electrical supply, noise level, and behaviour during a blackout.
Contact UsA Cibes screw-driven home lift typically consumes 0.3 to 0.7 kWh per day under normal residential use of 8 to 12 trips per day. Actual consumption depends on the model, travel height, and load. EcoSilent technology on current models reduces standby consumption further.
A Cibes home lift can run on a standard single-phase 220V AC supply at 50 Hz, the normal residential supply across Thailand. Three-phase upgrade is possible when required. A dedicated breaker and an earth (ground) connection at the lift location are required. The Cibes installation team coordinates with your electrician on the exact specification during the site survey.
Yes. Cibes screw-driven lifts operate at noise levels comparable to a quiet library, typically under 50 dB inside the cabin and lower outside the shaft. The drive uses a brushless permanent magnet motor and the EcoSilent system damps mechanical noise. The absence of a hydraulic pump and the absence of a counterweight remove the two main noise sources found in conventional lifts. Many Cibes installations in Thailand sit directly next to bedrooms and open living spaces without noise complaints.
Yes. The lift continues to operate during a short power outage thanks to the ARD (Automatic Rescue Device) battery system. The ARD moves the lift to the nearest landing and opens the doors so passengers can exit safely. For extended outages, the lift remains parked at the landing until grid power returns. The emergency phone stays active throughout, connected to the Cibes 24-hour support line.
Yes. Cibes maintains spare-parts availability for a minimum of 10 years after a model is discontinued, and in practice many parts remain available longer due to the modular design of the screw-driven system. Cibes Lift Thailand keeps a parts inventory in Bangkok and can source factory parts from any of the four Cibes facilities: Gävle (Sweden), Jiaxing (China), Peoria (USA), and Gdansk (Poland).
Maintenance, Warranty and Lifespan
Service intervals, warranty scope, expected lifespan, repair process, and parts availability.
Contact UsCibes recommends one preventive maintenance visit every 6 months to 1 year for residential lifts. The screw-and-nut drive has fewer moving parts than hydraulic or traction systems, which means fewer items to inspect and replace. There is no hydraulic oil to change, and no counterweight to adjust. A typical visit takes 2 hours and covers lubrication of the screw, inspection of safety devices, testing of the ARD battery and emergency phone, and a full operational test.
Cibes Lift Thailand provides a manufacturer warranty covering the lift structure, drive system, and major components. Standard duration depends on the model and the contract. Extended warranty packages and comprehensive maintenance agreements are available on request. All replacement parts supplied under warranty are genuine Cibes factory parts.
A Cibes home lift is designed for a service life of 20 years or more under proper maintenance. The mechanical simplicity of the screw-and-nut drive contributes directly to long service life. The aviation-grade aluminium shaft does not corrode, even in tropical humidity or coastal salt spray. Cibes lifts installed in Europe in the 1990s and early 2000s remain in daily operation today, supported by ongoing parts availability.
Cibes Lift Thailand maintains a team of factory-certified service engineers based in Thailand and operates a 24/7 emergency support line. Common spare parts are stocked locally in Thailand for fast replacement. Non-standard or model-specific parts are ordered from the Cibes factory network and shipped to Thailand. The IoT remote monitoring system installed on recent models lets the service team diagnose many issues before dispatching a technician on site.
Yes. Cibes maintains spare-parts availability for a minimum of 10 years after a model is discontinued, and in practice many parts remain available longer due to the modular design of the screw-driven system. Cibes Lift Thailand keeps a parts inventory in Bangkok and can source factory parts from any of the four Cibes facilities: Gävle (Sweden), Jiaxing (China), Peoria (USA), and Gdansk (Poland).
Thailand-Specific Questions
Local accessibility law, tropical climate suitability, service coverage, showroom access, and quotation process.
Contact UsYes. Cibes upgraded all lift shafts from steel to aviation-grade aluminium (AL6060 and AL6063) in 1997, specifically for the Asian market. Aluminium does not rust, even when scratched, which eliminates corrosion risk in Thailand’s humid tropical climate, coastal locations, and rainy season conditions. All outdoor-rated lifts undergo UV exposure and salt-spray testing at the factory before delivery to Thailand.
Cibes Lift Thailand is headquartered in Bangkok and provides installation and after-sales service across the country. Active markets include:
- Bangkok and surrounding provinces (Nonthaburi, Pathum Thani, Samut Prakan, Nakhon Pathom)
- Northern Thailand (Chiang Mai, Chiang Rai)
- Southern Thailand (Phuket, Koh Samui, Phang Nga, Krabi)
- Northeastern (Udon Thani, Khon Kaen)
- And nationwide
Yes. Cibes Lift Thailand operates showrooms in Bangkok, Chiang Mai, Phuket and Udon Thani where you can see and ride in a working lift, view all finish options in person, and discuss your project with a Cibes consultant. Visits can be booked in advance by phone at 02-114-6499 or by LINE at @cyp9496a to ensure a consultant is available.
You can request a free quotation from Cibes Lift Thailand in four ways:
- Phone: 02-114-6499 (Mon to Sat, 9:00 to 18:00)
- LINE: @cyp9496a (fastest response)
- Email: [email protected]
- Website: contact form on cibeslift.co.th
Standard response time is within 24 hours on business days. The quotation process includes a free site survey, a written quote with itemised pricing, and a no-obligation consultation on model selection.
For Architects, Developers and Designers
Technical resources, project work, and property value considerations.
Contact UsYes. Cibes can provide CAD drawings (DWG), and technical PDF data sheets for selected models. Files are available through the Professional Page on the Cibes website and can also be sent directly to specifying architects on request. Cibes Lift Thailand can attend coordination meetings with the design team and the contractor to confirm shaft dimensions, electrical requirements, and architectural cladding details.
Yes. Cibes Lift Thailand handles single villas, multi-villa developments, hotels, retail, clinics, and small commercial buildings. Project-based pricing, phased delivery, and coordinated installation across multiple units are available for developers.
A home lift is increasingly considered a long-term investment in property accessibility and resale value, particularly in Thailand where the population is aging and multi-storey homes are common in Bangkok, Phuket, and other major markets. Resale uplift varies by property, location, and market conditions. However, Thai real estate agents routinely cite a working home lift as a feature that broadens the buyer pool to include older buyers, multi-generational families, and accessibility-conscious purchasers.